Shipping policy

Payment and dispatch

The following terms and conditions apply:

The products are delivered all over the world.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany):

We calculate the shipping costs according to the order value (gross value of goods):

- Free shipping from 0 Euro for Economy (DPD, GLS, Warenpost...)
- Surcharge 1,95 Euro for Premium (DHL) (1-2 days) or Packstation DHL (1-2 days)

From an order value of 0,00 € we deliver free of shipping costs.

Deliveries abroad:

We calculate the shipping costs abroad as follows:

- Austria 0-3000g: 8,99 €, Austria 3001-8000g: 8,99 €, Austria over 8001g: 15,99 €.
- EU (excl Austria): 15,99 €
- Switzerland: 19,95 €
- Rest of the world: 0-1000g: 41,99 €, 1001-2000g: 45,99 €, 2001-3000g: 48,99 €, 3001-7000g: 52,99 €, over 7001g: 299 €
- Vouchers are only sent by e-mail. Therefore, there are no shipping costs for vouchers.

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 2 - 4 days, for deliveries abroad within 2-15 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Accepted Payment options

- Payment by credit card
- Payment by PayPal 
- Payment by instant bank transfer (via Klarna)
- Payment by invoice (via Klarna)
- Payment by Apple Pay

- Payment by Bancontact (Belgium)
- Payment by iDeal (Netherlands)
- Payment by EPS bank transfer
    Further details on payment
     If payment is to be made via an SEPA base debit note or an SEPA corporate debit note, you authorise us to collect the billing amount from the specified account by issuing a corresponding SEPA mandate. You will receive a pre-notification at least 5 days before the date of the direct debit collection. Please ensure that the account in question possesses sufficient covering funds on the due date.

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.